FAQs
Appointments & Referrals
Do I need a referral?
No. You do not need a referral to book an appointment with Elements OT. However, if another health professional or organisation has referred you, relevant documentation may be helpful.
Who can make a referral?
Referrals are welcome from individuals, families, support coordinators, schools, medical practitioners and other health professionals.
How do I make a referral?
You can complete the online referral form or contact Elements OT to discuss your needs before making a referral.
Who do you work with?
Elements OT provides services for children, adolescents and younger adults with a wide range of developmental, neurological, physical and psychosocial needs.
Assessments
How do I know which assessment I need?
The most appropriate assessment depends on your circumstances and the reason for referral. If you’re unsure, I’d be happy to discuss your needs and recommend the most appropriate option.
What happens during an assessment?
Every assessment is tailored to the individual and the reason for referral. Depending on the purpose of the assessment, this may include clinical interviews, standardised assessments, functional observation, review of relevant documentation and collaboration with families and other professionals where appropriate.
How long does an assessment take?
Most assessment appointments take approximately two hours, although this may vary depending on the type and complexity of the assessment. I’ll discuss the expected process and timeframe with you before your appointment.
Will I receive a written report?
Where applicable, yes. Reports include assessment findings, clinical reasoning and practical recommendations tailored to the individual's needs.
How long will it take to receive my report?
Reports are typically completed within 7–10 business days following completion of the assessment and receipt of all required information. Timeframes may vary depending on the type and complexity of the assessment.
Can family members, teachers or other professionals be involved?
Yes. With your consent, information from parents, caregivers, teachers and other health professionals may be incorporated where appropriate to develop a comprehensive understanding of the individual's strengths, support needs and everyday participation.
Telehealth
Can assessments be completed via telehealth?
Yes. Many Occupational Therapy assessments and consultations can be completed via telehealth. If telehealth isn’t considered appropriate for your circumstances or the purpose of the assessment, this will be discussed with you before proceeding.
Can assessments be completed via telehealth?
Yes. Many Occupational Therapy assessments and consultations can be completed successfully via telehealth. If telehealth isn't the most appropriate option for your circumstances, this will be discussed with you before proceeding.
What do I need for a telehealth appointment?
You’ll need a reliable internet connection and a device with a camera and microphone, such as a computer, tablet or smartphone. Telehealth appointments are conducted via Google Meet, and you’ll receive a meeting link before your appointment.
Do I need to live in Brisbane?
No. Elements OT provides telehealth services to families across Australia.
Do you offer face-to-face appointments?
Elements OT primarily provides services via telehealth, with face-to-face appointments available in some circumstances. Please get in touch to discuss whether this may be suitable for your needs.
Fees & Funding
Do you work with NDIS participants?
Yes. Elements OT provides services for self-managed and plan-managed NDIS participants.
Can I use my NDIS funding for an assessment?
If you’re self-managed or plan-managed, Occupational Therapy assessments and reports may be funded through your NDIS plan where they are consistent with your plan and funding arrangements. If you’re unsure, I’d be happy to discuss this with you before proceeding.
Can you provide reports to support funding applications?
Yes. Reports can be prepared to support funding applications, access to services and future planning where clinically appropriate.
What are your fees?
Fees are generally in line with the current NDIS Pricing Arrangements and Price Limits. Please get in touch for current fees or an individualised quote.
Reports
What types of reports do you provide?
Depending on your needs, reports may include:
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Functional Capacity Assessments
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Department of Housing reports
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Funding support letters
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Assistive technology and aids & equipment reports
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Sensory assessments
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School assessments and recommendations
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Other Occupational Therapy reports
Will my report include recommendations?
Yes. Reports include recommendations tailored to the individual’s strengths, goals and support needs, supported by clear clinical reasoning and current evidence.
Privacy
Is my information kept confidential?
Yes. Protecting your privacy is important to Elements OT. Personal information is collected, used, stored and disclosed in accordance with applicable privacy requirements and professional obligations.
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For more information, please refer to the Privacy Policy.
Can I contact you before making a booking?
Absolutely. If you're unsure whether Elements OT is the right fit for your needs or would like to discuss which assessment is most appropriate, I'd be happy to help.